Documentation

Embed Premex Support on your website and integrate it with your backend via the Support SPI.

MCP Server Setup

Connect your AI agent to manage support products, conversations, and integrations via the Model Context Protocol.

Slack Integration

Connect a Slack channel to manage support via threads. True ChatOps for your team.

Widget Embedding

Use the script widget or embed an iframe. Includes required attributes and URL formats.

Support SPI

Implement the SPI so Premex Support can list, fetch, post, and close conversations in your backend.

AI Helper

Generate a complete, compliant SPI server implementation using a pre-configured AI prompt.

REST API Reference

Build custom integrations from any platform using the public conversation REST API.

Android SDK

Drop-in support SDK for Android apps. Jetpack Compose, Activity launches, or headless API.

Quickstart

  1. Sign in and create a product mapping in Dashboard → My Products.
  2. Embed the script widget or iframe in your website or app.
  3. Implement the Support SPI to store data outside GitHub.

Start with widget embedding.