Built for developer support
A polished support experience that plugs into the tools you already use. Own your data and switch backends without rebuilding your customer-facing UI.
Slack integration (ChatOps)
Manage support directly from Slack. Threads for real-time collaboration, engineering swarms, and zero context switching.
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GitHub Copilot fixes
Connect your repository and use Copilot to analyze and fix customer issues directly where your code lives.
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Modern customer UI
A clean support page and widget experience designed for speed, clarity, and fewer back-and-forths.
Bring your own backend (SPI)
Implement the Support SPI to connect Jira, databases, queues, or any system of record.
Script widget
Drop a single script tag on your website to add a floating support chat bubble.
Iframe embed
Embed support into your product UI using an iframe for a tightly integrated experience.
Product slugs
Map repositories and backends to public slugs so customers always reach the right support destination.
Data ownership first
Conversations live where you want them. Premex Support is the interface, not the lock-in.
Ready to try?
Set up a product and embed the widget in minutes.